Service Connection

BHNC serves families living in San Francisco’s Alemany and Holly Court RAD sites. A central piece of our work is connecting residents to City agencies and services in addition to providing educational, financial and health-related services. These award-winning public housing properties are home to 276 low-income seniors, adults with disabilities, and families that are engaged in ongoing community-building and neighborhood improvements. BHNC co-hosts the Bernal Public Housing Working Group meetings emphasizing public safety, and serves as a monitor during housing elections.

These two property clusters are a model for inclusive planning. During the renovations BHNC engaged residents in the complex process of temporary relocation. Our 2019 award for small property renovation highlighted this process and our ongoing wrap-around services that prioritize the voices of the residents.

 

Educational Support

Internet at no cost
After school programming (3rd to 11th grade)
Materials such as books and school supplies
Tutoring

Financial Resources

Enrollment assistance in discount programs for MUNI, BART, lifeline, and PG&E
Referral to rental assistance programs
Employment referrals
Print center

Wellness

Exercise classes: yoga, cardio dance, and kick boxing
Nutrition education
Emergency food pantry
Movie nights

We Meet Any Challenge

The COVID-19 pandemic brought extraordinary financial and emotional challenges, health struggles, and physical limitations – to residents already struggling. As the City closed down, our Service Connection department pivoted from regular programming to emergency relief. We focused on providing food deliveries, personal protective equipment, and referrals to financial assistance for the unemployed.

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Hot Meals Delivered to Seniors and Families
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Pounds of Groceries Given Away
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Items of PPE Distributed for Free

Service Connection Team

“The strength of the tem is each individual member. The strength of each member is the team.” – Phil Jackson, NBA basketball player and executive

The Service Connection team is made up of individuals from diverse backgrounds and experiences. All are all committed to creating opportunities and advocating on behalf of the residents at each site.

Christina Sandoval

Service Connector

Denisha Johnson

Service Connector

Megan Carbajal

Community Engagement

Susana Portillo

Service Connection Manager

Meet The Residents